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Support Center
Tips and tricks, step-by-step instructions, answers to frequently asked questions (FAQ) and new status messages - you can find all this around the clock in the Support Center.
Contact Form
Do you need help? Write us a message and we will reply immediately. For sales inquiries please contact
[email protected].
Postal Address
Emubox
Meisenweg
3000 Bern
Switzerland
Imprint
Company Headquarters
Bern
Management
Mirjam Affolter
Bank Connection
Please specify customer number and invoice number when making payments.
You can conveniently pay your invoices online at
clients.emubox.ch.
GTC
Below you will find our current General Terms and Conditions (GTC) web hosting and the related Usage Guidelines as well as the current General Terms and Conditions (GTC) for domain names. These are, of course, also available for you to download as PDFs.
Privacy Policy
Below you will find our Privacy policy
Privacy policy
Data protection, data security and the responsible handling of personal data are important to Emubox, Meienstrasse, 3000 Bern, Switzerland (“Emubox”, “we”, “us”). In most cases, the provisions of the Swiss Federal Act on Data Protection (FADP) and the corresponding Ordinance (OFADP) apply to our processing of personal data. Some occasional processing can also be directly subject to the provisions of the EU’s General Data Protection Regulation (GDPR).
In this privacy policy, we describe how we collect and process personal data (information that relates to a person and identifies this person directly or indirectly) if you visit our website, use our applications, comment on our blog entries, enter into contracts with us or utilize our services or have anything else to do with us.
In some cases, in particular in connection with our hosting services, we process personal data on behalf of our customers. In this context, we are exclusively considered the processor; our customers are responsible for the lawful data processing. If you have any questions about the processing of your data or would like to assert your data protection rights, please contact our customers or consult their privacy policies.
Right to cancel
Below you will find our Right to cancel.
Right to cancel
Below you will find our Right to cancel respectively our cancellation advice. This is an excerpt from our GTC. The complete cancellation advice can be found in our GTC under 11.2.2.